• Print
  • Share
  • Email
  • Setting Up Your E-mail Program for Retrieving Mail from Your Mailbox

    Set up Microsoft Outlook Express:

    1. Open Microsoft Outlook Express.

    2. Go to Tools > Accounts.

    3. Click the Mail tab to open a list of your mail accounts.

    4. Click the Add > button and select the Mail … item.

    5. Enter your name as you want it to appear in any messages you send, and click Next >.

    6. Type your e-mail address that you created through Plesk (for example, your.name@your-domain.com), and click Next >.

    7. Select the protocol of your incoming mail server.

    Although Plesk supports both POP3 and IMAP protocols, we recommend that you select IMAP because this leaves your e-mail on the mail server so that it can later be accessed from other locations and by other methods, for example, browser based Webmail.

    8. Specify the mail domain name as the incoming and outgoing mail server (for example: mail.your-domain.com), and click Next >.

    9. Type your e-mail address in the Account name box (for example: your.name@your-domain.com).

    10. Type your password. This should be the password that you specified during creation of the mailbox through Plesk.

    11. Leave the Remember password box checked, if you do not wish to be prompted to enter password each time your e-mail program connects to the mail server to check for new mail, and click Next >.

    12. To complete setting up your e-mail program, click Finish.


    To set up Mozilla Thunderbird:

    1. Open Mozilla Thunderbird.

    2. Go to Tools > Account Settings…

    3. Click Add Account. The Account Wizard will open.

    4. Leave the Email account option selected, and click Next >.

    5. Enter your name as you want it to appear in any messages you send.

    6. Type your e-mail address that you created through Plesk.
    For example, your.name@your-domain.com. Click Next >.

    7. Select the protocol of your incoming mail server.

    • Although Plesk supports both POP3 and IMAP protocols, we recommend that you select IMAP because this leaves your e-mail on the mail server so that it can later be accessed from other locations and by other methods, for example, browser based Webmail.

    8. Specify the mail domain name as the incoming and outgoing mail server (for example: mail.your-domain.com), and click Next >.

    9. In the Incoming User Name box, specify your full e-mail address (for example, your.name@your-domain.com), and click Next >.

    10. Enter the name by which you would like to refer to this account (for example, Work Account) and click Next >.

    11. Verify that the information you entered is correct, and click Finish.

    12. Click OK to close the Account Settings wizard.


    Accessing Your Mail From a Web Browser

    You can read your mail and compose new messages even if you are far from your home or office computer. To do this, you first need to allow access to the Horde Webmail interface that is integrated with your control panel. Then you can work with your mail from any computer that is connected to the Internet and has a Web browser program installed.

    To allow access to the Webmail interface:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon.

    3. Click Preferences.

    4. Select the WebMail checkbox.

    5. Click OK.

    Note: Activation and deactivation of Webmail for your domain involves modifications in DNS zone, therefore, there is actually a certain delay present when activating and deactivating Webmail due to the speed of DNS registration mechanisms.

    To access your mailbox through Webmail:

    1. Find a computer with Internet connection, for example, in an Internet café.

    2. Do any of the following:

    • Open a web browser, and type the URL: http://webmail.your-domain.com, where your-domain.com is the name of your domain. Press ENTER. A login screen will open. Type the user name and password that you specified during creation of your mailbox and click Log in.
    • Open a web browser and type the URL to access your Plesk control panel, for example: https://your-domain.com:8443. Press ENTER. Log in to Plesk, click the domain name you need, and click the Mail icon in the Services group. Then, click an icon to the right of your e-mail address. A login screen will open and your user name will be prefilled. Type the password that you specified during creation of your mailbox and click Log in.

    Protecting Mailboxes From Spam

    To protect your mailbox from undesirable correspondence, do not publish your e-mail address on Internet forums and switch on the server-side spam filter provided by the SpamAssassin software.

    When you need to publish your e-mail address, create a disposable e-mail address - e-mail alias - for your primary e-mail address, and publish it instead. All messages sent to the e-mail alias will come into your mailbox. Once you start getting spam, remove that alias and create another one. If you have a mailbox at another domain or mail server, you may want to set up a disposable e-mail forwarder.

    We would advise that you do not read spam e-mails when you receive them, just delete them at once. Even if you have read them, do not respond to them and do not click those "click here to unsubscribe" URLs: spammers will then know that your e-mail address is valid and you will get even more spam.


    Setting Up Additional Disposable E-mail Addresses (Mail Aliases)

    Set up an e-mail alias for a mailbox:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon in the Services group.

    3. Click the e-mail address you need.

    4. Click Add New Mail Alias.

    5. Type a desired name and click OK.

    The messages addressed to your additional e-mail address (e-mail alias) will get to your mailbox.


    To remove an e-mail alias from a mailbox:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon in the Services group.

    3. Click the e-mail address you need.

    4. Select the check box corresponding to the alias that you wish to remove, and click Remove Selected.


    Setting Up Spam Filter

    If you receive undesirable correspondence to an e-mail address that you cannot or do not want to remove, consider setting up spam filter for your mailbox. To do this,

    • Enable SpamAssassin spam filter on the Plesk server, if supported by your provider, and
    • Install spam filtering software of your choice to work with e-mail program on your home or office computer.

    Switching on Spam Filter

    To switch on spam filtering for a mailbox:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon in the Services group.

    3. Click the e-mail address you need.

    4. Make sure that SpamAssassin is enabled: see whether the SpamAssassin status shows On in the Info group. If it shows Off, click the Mailbox icon in the Tools group, then select the Enable spam filtering check box, and click OK.

    Now all the incoming mail will be filtered on the server side. By default, spam filter does not delete spam mail, it only adds the "X-Spam-Flag: YES" and "X-Spam-Status: Yes" headers to the message, and "*****SPAM*****" text string to the beginning of Subject line of each message recognized as spam. These settings are fine if you prefer to filter mail with a filtering program installed on your local computer – once mail has been retrieved from your mailbox.

    If you rely entirely on the Plesk server's spam filter, you may configure it so as to automatically delete the suspicious messages as they come. To configure the spam filter, follow the instructions below.


    Configuring Spam Filter

    To configure the spam filter:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon in the Services group.

    3. Click the e-mail address you need.

    4. Click the Spam Filter icon in the Tools group. Configure the following settings as desired:

    • Use server wide settings. Select this option if your provider or server administrator has prepared black and/or white lists of e-mail addresses that you would like to use together with your own restrictions. Black list, shown under Black list group, includes e-mail addresses of spammers, and White list, shown under White list group, includes e-mail addresses of trustworthy correspondents or entities. If the Use server wide settings check box is grayed out, i.e. not selectable, this means that there are no pre-configured spam filter settings on the server.
    • Hits required for spam. This setting adjusts spam filter sensitivity. SpamAssassin performs a number of different tests on contents and subject line of each message. As a result, each message scores a number of points. The higher the number, the more likely a message is spam. For example, a message containing the text string "BUY VIAGRA AT LOW PRICE!!!" in Subject line and message body scores 8.3 points. By default, the filter sensitivity is set so that all messages that score 7 or more points are classified as spam.
    • If you receive lots of spam messages with the current setting, to make filter more sensitive, try setting a lesser value in the Hits required for spam box; for example, 6.
    • If you are missing your e-mails because your spam filter thinks they are junk, try reducing filter sensitivity by setting a higher value in the Hits required for spam box.
    • Note: To further improve spam filter accuracy, you may want to train your spam filter on e-mail messages you receive (see the instructions on improving accuracy of spam detection below).

    • What to do with spam mail. If you are sure that your spam filter is accurate, you may want to set the filter to automatically delete all incoming messages recognized as spam. To do this, select the Delete option. If you wish to filter mail with the software on your local computer, select the Mark as spam and store in mailbox option, and then specify how spam filter should mark the messages recognized as spam. "X-Spam-Flag: YES" and "X-Spam-Status: Yes" headers are added to the message source by default, and if you want, the spam filter will also include a specific text string to the beginning of Subject line.

    5. To save your changes, click Set.

    6. If you do not want to receive e-mail from specific senders, add their e-mail addresses to the spam filter's black list.

    • To add an entry to the black list, under Black list group, type an e-mail address into the E-mail pattern box. For example: address@spammers.net, *@spammers.net. An asterisk (*) means any combination of symbols. Click Add.
    • To remove an entry from the black list, select it and click Remove.

    7. If you want to be sure that you will not miss e-mail from specific senders, add their e-mail addresses to the spam filter's white list.

    • To add an entry to the white list, under White list group, type an e-mail address into the E-mail pattern box. For example: address@mycompany.com, *@mycompany.com. An asterisk (*) means any combination of symbols. Click Add.
    • To remove an entry from the black list, select it and click Remove.

    Improving Accuracy of Spam Detection

    You can improve accuracy of spam detection by training the spam filter on the e-mail messages that you have in your mailbox.

    To improve accuracy of spam detection:

    1. On your Home page, click the domain name you need.

    2. Click the Mail icon in the Services group.

    3. Click the e-mail address you need.

    4. Click the Spam Filter icon in the Tools group.

    5. Click the Training icon in the Tools group.

    All e-mail messages you have in your mailbox are presented on the screen. Each message is accompanied by an icon in the left column, which tells if a message is recognized as spam - , non-spam - , or not recognized at all - . If you have already trained your spam filter on a message and the results were recorded in the spam filter's database, an icon is shown in the right column.

    6. Train the spam filter.

    In most cases, you can tell if a message is spam by looking at its subject line and sender's name. If they do not give you any clue, try looking inside the message using your e-mail program or webmail interface.

    • To mark a message as spam, select the corresponding check box and click 'It's Spam!'.
    • To mark a message as not spam, select the corresponding check box and click 'It's Not Spam'.
    • To remove any information on a given message from the spam filter database, select the corresponding check box and click 'Forget It'.

    7. Once finished with training, you can remove spam e-mails from your mailbox using your e-mail program or Webmail interface

    Topics Related:

    • -------------
    • --------------
    • ----------------
    • ---------------------
    • ---------
    Dedicated-Hosting / VPS-Hosting / Managed-Hosting / Design-Develop-Manage-Populate / Web-Technologies