Company Mission:

Our mission is to become an extraordinary provider of shared web hosting, dedicated servers, VPS, and domain names services. NT1 will provide supreme web hosting by focusing on reliability, speed and client support. Our goal will never involve becoming the largest provider. Instead, our path to excellence stems from being accessible and supportive towards our expanding client base. Our character is upheld and reflected in the quality of services we provide. We beat the competition by offering functional, reliable and appealing services that exceed our clients’ expectations.

Customer Focus:

It is our mission to provide every client with excellent service. We realize that for NT1 to thrive, our clients need to do so also. Therefore, we will make sure your company succeeds online by using our unsurpassed web services. This is also how we build our client base – we want you happy so that you will readily refer us to your family, friends and colleagues.

Since the foundation of NetTek First (NT1), the company has focused on web development from all aspects. Through the of process of Web Programming, Marketing, Designing, and Hosting, we have developed a precise method of efficiently delivering our clients with the utmost efficient web services. By providing a strong technological base, knowledgeable and friendly client support, first-rate equipment in a zero-downtime network and competitive pricing, NT1 gives clients unbeatable value and service.

 

Thank you,
- Stefan Galluppi, COO

U.S. Toll Free: 877-311-6729

 

Sales Contact hours

Monday - Friday: 6:00am to 5:00 pm (PST)
Saturday: 9:30am to 12:30pm (PST)
Sunday: closed

 

Billing Contact hours

Mon - Friday: 8:00am to 5:00 pm (PST)
Saturday: closed
Sunday: closed

 

You should choose us because we actually deliver fully managed hosting solutions – we do what other providers can’t or won’t. Even though NT1 is a technological business, we don’t focus only on that. Instead, we also emphasize the importance of the people and daily processes that make everything run effectively and smoothly. Humanity is the key to our success.

For NT1 to thrive, our clients also need to thrive. We pride ourselves on our high quality services, customer support, and hardware. If you notice anything lacking, we will do our best to improve upon all aspects of our company to guarantee perfection. NT1 will work hard to make sure you employ our services every month. We value you as a client and our dedication to you will prove it. In return, we hope you will refer us to your friends, family and colleagues without any hesitation.

Dedicated Support

We have the experience, resources, and knowledge to get your online goals accomplished!

We believe in affordable quality.

NT1, without a doubt, offers considerably more for your hard-earned cash than our nearest competitor. That’s because we’re very serious about quality. Take into consideration features such as our excellent service, support and speed - we are very reasonably priced. Other places may offer hosting at rock bottom prices (or even for free), but then you have to ask yourself: “Do I really want to risk it?”

Hidden fees and surcharges are bad business.

Once you’ve established a client relationship with NT1, we will never change your monthly rate. The rate you sign up with is what you will pay, as long as you’re with us.

Our servers are never bogged down.

At NT1, we insist on keeping the number of clients and accounts low. That is because we believe in guaranteed performance. All of our state-of-the-art servers could easily deal with a massive number of customers, but we don’t like the idea of our servers having potential to become overloaded. It helps us sleep easier at night!

We advance by reputation.

If NT1 provides exceptional tools and resources, then that enables our clients to become successful. Successful clients are happy ones, who will continue to work with us and also refer our services to others. That’s how we build our business – by serving your interests first.

Satisfaction is always guaranteed.

Our 30 day, unconditional money back guarantee allows you to fully examine our services. If you don’t think NT1 will be a good fit for you, at the end of 30 days you may request a full refund.

You’re in charge.

You can control your account any time of the day or night. Your ability to administer disk storage, directories and email accounts all are just a few mouse clicks away! This includes special features NT1 offers, such as resource meters and site statistics.

We’ve invested in our hardware.

Compare our high end equipment to our competitors. We’re willing to bet many of them use hardware with cheap, no name components as their servers. Even if hardware wasn’t an issue, our competitors probably have 'desktop' versions of servers, which simply don’t possess the reliability and performance capability we have. NT1 uses the more expensive rack mounted servers engineered specifically for enterprise applications and use.

NT1 Difference

We actually deliver fully managed hosting solutions – we do what other providers can’t or won’t. Even though NT1 is a technological business, we don’t focus only on that. Instead, we also emphasize the importance of the people and daily processes that make everything run effectively and smoothly. Humanity is the key to our success.

NT1 is the place to be.

NT1 operates it business out of Los Angeles county, in Glendora California, while the Web Servers are housed in a state of the art Data Center in Houston Texas:

Data Center Features

  • 100% Uptime Guarantee
  • No single points of failure
  • Instantly available, continuous power
  • Cisco™ Powered Network and Firewall
  • Dual underground feeds into dual transformers
  • 24/7 Network Operation Control Center (NOCC)
  • 24/7/365 Network Monitoring Systems
  • Generators, 24hr capacity, refueling contracts
  • Smart routing to ensure best packet delivery

Security

Visual authorization, sign-in procedures (both conducted by trained security personnel), along with key cards and photo identification ensure that only authorized personnel can pass. No customers are allowed in our space unattended and our staff is on-site all day every day. In addition, all aspects of the data center are monitored and recorded via color, hi-resolution digital video cameras.

About our Fire Suppression System

A top of the line fire suppression system constantly monitors the physical environment for smoke, chemicals and other hazardous materials that could start a fire. The data center uses a dual-interlock pre-action sprinkler system throughout the facility. These pipes are dry-filled with compressed air - until two alarm conditions are reached, thereby releasing the valve to charge the system. Water is only released in the area when a sprinkler head has lost its seal, is activated, due to heat, AND the fire detection system has sensed a fire condition. If a head is accidentally knocked off, water does not flow into the system. Any water released will be sprinkler-head specific, which limits potential damage caused by over-spray.

Redundant and Precise HVAC System

Air control is key to maintaining fast, efficient performance from our equipment. To create the appropriate conditions, the data center is fitted with a comprehensive Liebert HVAC system that delivers constant, ideal air conditions, between 68 and 74 degrees Fahrenheit and between 40% and 50% relative humidity at all times. Our HVAC system uses efficient and effective chilled water cooling, not a standard forced/chilled air configuration. HVAC systems maintain a minimum of N+1 redundancy, allowing the data center to maintain a constant, cool environment that is conducive to our operations.

Why we have Redundant Power and UPS

The power systems are equipped with a level of redundancy that guarantees continuous operation. To ensure that the data center is always operational all the time, a multi-layer power generation system, using some of the highest grade equipment available, is in place. Conditioned AC power with two independent A & B power buses, respectively, is available. In addition, UPS, battery and diesel generators back up every power system. Unlike some other data centers the climate control and security measures are also backed up with redundant power to ensure clean operation during power outages.

U.S. Toll Free: 877-311-6729

Web Hosting Features

  • Secure Network
  • 99.9% Uptime Guarantee
  • Powerful Quad-core Processors
  • 24/7/365 Network Monitoring

Our main product is customer support. It's what we put most of our effort into and all of the staff is dedicated to our mission – to serve you. NT1's fast speeds, amazing technology, and great uptime records mean absolutely nothing if we don’t support our clients properly.

We promise:

  • To speedily reply to your questions or problems.
  • To be cordial, knowledgeable and supportive at all times.
  • That you will be satisfied with our services.
  • To provide timely information regarding system incidents.
  • Finally, we promise to listen. If NT1 is lacking in any areas, tell us and we will do our best to fix it.
  • We honestly want your feedback! Please, feel free to fill out a response card whenever you wish. Any comments, criticisms or witticisms you have, let us know. We're listening. It’s how we learn to better serve you.

    U.S. Toll Free: 877-311-6729

    Web Hosting Features

    • Secure Network
    • 99.9% Uptime Guarantee
    • Powerful Quad-core Processors
    • 24/7/365 Network Monitoring

    Managed Hosting: Designed for the smaller company seeking a sound yet inexpensive shared hosting server that is fully monitored. More Info.

    Full VPS Hosting: Suitable for medium to larger needs. Upgraded processor, hardware, storage, and bandwidth than the Managed Hosting plan. More Info.

    Dedicated Servers:

    Higher end needs that require larger hosting resources. More Info

    Dedicated-Hosting / VPS-Hosting / Managed-Hosting / Design-Develop-Manage-Populate / Web-Technologies